Safety on Lem3alam
Guidance to help clients and professionals complete tasks safely and confidently.
Your safety comes first
We work to provide a trusted place to collaborate. Follow these guidelines before, during, and after a task to protect your account, money, and personal safety.
Check before you commit
- Review the profile, ratings, and previous work.
- Confirm the scope, price, and schedule on the platform.
- Do not share personal information that is not needed.
Keep communication on-platform
- Use Lem3alam messages to keep a record of agreements.
- Be cautious of suspicious links and unusual payment requests.
- Never share your password or verification code.
Handle payments safely
- Agree on costs and materials before work starts.
- Do not send money after an urgent or unclear request.
- Keep invoices, photos, and evidence related to the task.
Stay safe during the task
- Tell someone you trust when and where you are meeting.
- Leave or stop the task if a situation feels unsafe.
- Use suitable protective equipment and follow safety rules.
If you are in immediate danger
Move to a safe place and contact the appropriate local authorities. Once safe, preserve evidence and report the account or conversation to Lem3alam.
Tell us about concerning behaviour
Report fraud, harassment, threats, or suspicious payment requests. Include the task number and screenshots when available.